Get Support

Need help with your Mobile ID app?

See if any of the frequently asked questions in the links below answer your question:

Live Chat

Chat with one of our agents. Click on the Live Chat button in the lower right-hand corner to get started.

See below for hours of support.

Email

Click HERE to contact us by email. We usually respond within 1 business day or less.

See below for hours of support.

Support Hours

  *Eastern Time *Central Time
Live Chat 8am - 6pm 7am - 5pm
Email** 8am - 6pm 7am - 5pm

*Daylight Saving Time applies
**Email requests can be submitted at any time. Responses will usually be sent within 1 business day or less during the times listed above.