Mobile ID
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Mobile ID
ID Verify App
FAQs
Support
Mobile ID App
Proctor ID App
Contact
Email Support for Samsung Wallet Mobile ID
Use the form below to contact us by email:
Reason
*
Please select the reason for contacting us
App returns error
State
*
Which state is your Samsung Wallet Mobile ID from?
IA
Name
*
Please spell your first and last names exactly as on your DL
First Name
Last Name
Email address
*
Please enter your valid email address
Phone
*
Please enter your area code and phone number
(###)
###
####
Samsung Phone Make & Model
*
What is your phone's make & model?
Samsung Phone OS and Version
*
What is the OS and OS version of your phone?
Message
*
How can we help you?
Additional Information
Providing this could help expedite our response
Cellular or WiFi
Are you on Cellular or WiFi?
I'm using WiFi at home
I'm using WiFi at work
I'm on Cellular, not WiFi
Cellular/WiFi Signal Strength
What is the strength of your Cellular/WiFi signal?
Full (4 bars)
3/4 (3 bars)
1/2 (2 bars)
1/4 (1 bar)
Very weak
Cellular Service Provider
Who is your cellular service provider?
Exact Date and Time of Error
Exact date and time of error including Time Zone
Thank you! Your request has been submitted.
