Get Support
Need help with your Mobile ID app?
See if any of the frequently asked questions in the links below answer your question:
Live Chat
Chat with one of our agents. Click on the Live Chat button in the lower right-hand corner to get started.
See below for hours of support.
Click HERE to contact us by email. We usually respond within 1 business day or less.
See below for hours of support.
Support Hours
| *Eastern Time | *Central Time | |
|---|---|---|
| Live Chat | 8am - 6pm | 7am - 5pm |
| Email** | 8am - 6pm | 7am - 5pm |
*Daylight Saving Time applies
**Email requests can be submitted at any time. Responses will usually be sent within 1 business day or less during the times listed above.